Leading the way in Health Care Consulting & Training

Becoming a Dragon Slayer: Dealing with Work-Related Stress

  • Understanding the Beast – industry pressures, the new clientele, & negativity
  • Effective problem solving, communications strategies & doing more with less
  • Becoming the “Dragon Slayer” or change agent

 

Building Your Team

  • Why a team? Why teamwork?
  • Examine the differences between a Team and a Group
  • Learn key factors in Team development

Options: This workshop is available as a 2 hour session or 1 hour highlight format.

 

Bullying in the Workplace

  • Outlines definitions of "bullying"
  • Provides concrete interventions to stop bullying
  • Combats offensive behaviour by drawing on personality traits, sound practices and policies
  • Prepares you to take the Bully by the Horns!

Option: available as Full Day session or as 45 min workshop of highlights repeated 3 times throughout day.

 

Cancer Care Today

  • Smoking – suicide and/or murder? A discussion of active and passive smoking.
  • What you don’t know can hurt you. The right to know.
  • Why our children are at the most risk: A discussion of the physical and emotional costs that accompany a cancer diagnosis.
  • Conventional and alternative therapies: A case for co-existence.
  • Cancer statistics – the past, the present, the future.

 

Changing the Most Challenging: Confronting Negative Attitudes And Moving Towards Solution Focused Thinking

  • “Problem” Employees – personal vs. objective, progressive discipline strategies
  • Crisis Management - assess “hot” buttons, control the out-of-control & resolution
  • Staying Motivated – fire-up staff, prepare for change & when it doesn’t work

 

Creating Outcomes: Anticipate Negotiate and Motivate

  • Breaking the status quo – from defensive to assertive, wearing multiple hats
  • Building the “Attitude” – define the “role” & leadership assertiveness
  • Empowerment: making change happen, time & priority leadership skills

 

Empowerment

  • What is empowerment?
  • Examine impact of different personality traits
  • Recognizing overt and covert intimidation
  • Concrete interventions to combat offensive behaviour & develop solutions

Option: available as Full Day session or as 45 min workshop of highlights repeated up to 6 times throughout day.

 

Getting Staff Excited: Building Powerful Staff/Management Relationships

  • Break The Status Quo - roadblocks to creativity & enthusiasm, fix what is broken
  • Build The 'Attitude' - building trust, instilling drive & raising commitment
  • Client Centered Approach - advocacy in action, modular teams, adapting to changing resources

 

Good Grief!

  • Reality of death & emotional impact
  • Stressors created by job demands and emotional strain
  • Developing personal coping skills
  • Developing supportive Team skills

 

It's All About You!...Celebrating Staff & Refreshing Commitment

  • Consider how you feel about resident care
  • Remember why you entered this vocation
  • Explore your mission in life
  • Come and be inspired!

Option: Available as 3 hour workshop or 1 hour sessions repeated several times throughout day.

 

Keeping an Eye on the Clock

  • Review & define priorities measured to risk outcome
  • Exercise critical thinking skills on "the fly"
  • Delegate in responsible & timely manner defined by positional skill & authority

  • Say it, do it in 20 or less!

 

Keeping Them in Stitches

  • Exercise "laughter muscles"
  • Remember why you chose your profession
  • Experience the healing power of humour.
  • A comic replay of things gone wrong - mixed with life's great moments

Options: Available as a 45 to 60 min presentation that can be repeated several times in a day.

 

Laughter Yoga

  • What is value-based laughter?
  • Learn facts about laughter 
  • Learn to laugh and reduce your personal stress
  • Explore the benefits of laughter
  • Participate in laughter exercises

Option: available as 2 hr session or as 45 min workshop of highlights repeated 3 times throughout day.

 

*NEW* - Building Bridges

  • Learn simple rules for successfully communicating
  • Learn the components of respect
  • Know when to keep quiet - privacy & confidentiality issues
  • Untangle staff/resident/family Interactions
  • Be prepared and offset abuse
  • Compare characteristics of healthy & unhealthy workplace

Options : This workshop is available as a full day session or a condensed 3 hour format that allows two groups of participants to attend either morning or afternoon workshops.

 

*NEW* - Coaching Your Team to Victory

  • Recognizing and resolving barriers to healthy coach/team relationships
  • Building a personal “coaching” game plan – demonstrating skills daily
  • Measuring coaching benefits by staff morale and productivity
  • Recognizing when the manager has lost their Team and establishing a new game plan

Options: This workshop is available as a full day session or a condensed 3 hour format that allows two groups of participants to attend either morning or afternoon workshops.

 

Respect in the Workplace: Give It to Get It

  • Definition and components of respect
  • Applying respect to relationships
  • Indicators of a healthy vs. unhealthy workplace
  • Making the change from unhealthy to healthy environment

Options : This workshop is available as a 2 hour session or 1 hour highlight format.

 

Rosemary’s Story: “Rage, rage against the dying of the light.”

  • Dealing personally with a diagnosis
  • Becoming invisible after diagnosis; where does personhood go?
  • An inheritance nobody wants. The familial warning signs of cancer.
  • Feeling the desperation of terminal illness; embracing the beauty of life.

 

Team Tactics

  • Recognize the differences of the Team vs. the Group
  • Identify key activities, realistic goals of the team
  • Learn about yourself & personalities within the team
  • Learn about team dynamics and building

 

Understanding Cancer - A Practical Guide

  • Trends in cancer 
  • How are genetics and environment involved? 
  • What can we do to stop cancer? 
  • Practical suggestions and available resources

 

Who Cares For The Caregiver: Be Re-Energized & Regain The Spark That Brought You Into This Business

  • Understand what creates your stress - exhaustion, the "system" & client demands
  • Become motivated, energized and excited about what you do and who you are
  • Assertion - stand up for what you believe in & confront the challenges facing you

Option: available as Full Day session or as 45 min workshop of highlights repeated 3 times throughout day

 

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