Leading the way in Health Care Consulting & Training
Training
Advancing Leadership for Managers and Registered Staff (3 days)
Those attending the certificate program are provided with a workbook and benefit from:
Day #1: Creating Outcomes
- From defensive to assertive
- Building The Attitude
- Defining the “Role”
- Empowerment: making change happen
- Time & Priority Management Skills
- Standing up & Speaking out stress free
Day #2: Sharing the Monkeys
- Assessing the issue
- Evaluating outcomes
- Effective communication
- Leading dynamic meetings
- Linking shifts and departments
- Positive Performance Appraisal
- Progressing to personal growth
Day #3: Changing the Most Challenging
- “Problem” Employees
- Getting from personal to objective
- Progressive discipline strategies
- Crisis Management
- Controlling the out of control
- Moving to resolution
- Staying motivated
- When it doesn’t work
Managers at any level may attend even though the role of registered staff in LTC will be the emphasis.
Here's what our participants are saying...
Preventing Alzheimer’s Aggression“Excellent workshop! I will feel much more confidant dealing with my clients.”
“Information very interesting. Hope to share with families to decrease stress in home and help caregivers.”
“As an OT, I was really pleased that the presenter mentioned the necessity of involving other (PT, OT, nutritionist) personnel in the care of Alzheimer’s.
“Thoroughly enjoyed this - I have taken courses and been to presentations and this was by far the most knowledgeable/entertaining!!” |
Share Your Story |  |
 |
A 92-year-old, petite, well-poised and proud lady, who is fully dressed each morning by eight o'clock, with her hair fashionably coifed and makeup perfectly applied, even though she is legally blind,... more >> |  |
 |
 |
 |